Frequently Asked Questions
Everything you need to know about shopping with Shop Aleena
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimates are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Shop Aleena accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Can I track my package after it ships?
Yes! Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are the colors of the clothing accurate to the photos?
We strive to display our products as accurately as possible; however, slight color variations may occur due to different monitor settings and studio lighting.